These Booking Terms apply to Cathedral House and the person or legal entity making the Booking or to whom We supply services in respect of the Booking ('You/Your). These Booking Terms are governed by English law and apply to all Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.

Bookings

Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept your reservation when we have received your credit card details, or when we have received full payment from you.

Large Events

Minimum two nights stay. Full payment will be taken prior to the event, this is non-refundable.

Availability

In the rare case that due to unforeseen circumstances we cannot deliver You requested accommodation, You will be offered alternate accommodation or a full refund.

Arrival and departure

Check-in is from 13:00 to 22:00 (GMT). Check-in times outside of those specified must be confirmed with Us prior to arrival. Check-out is at 10:00am (GMT).

Cancellations

If You cancel Your Booking more than 48 hours before the scheduled check-in time on the date of arrival no charges will incur.

If You cancel Your Booking within 48 hours of the scheduled check-in time on the date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by You will be levied.

To make a cancellation You must call us on 029 20232972 and quote Your reservation number, name and check-in date.

Amendments

To amend Your booking, call Us on 029 20232972. If you amend Your Booking within 48 hours of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than 48 hours notice a charge equivalent to the total price (including any supplements selected by You) for that room night may be levied.

Payment

The total price quite for the Booking is payable on arrival/check-in.

All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.

Conditions of stay

We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enforce the comfort and wellbeing of our guests.

We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.

The tariff and information listed on this site was correct at the time of publication and may be subject to change without notice.

Liability

Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control.

You are responsible for any damage or loss caused to Us or Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

No Smoking

Please note that Cathedral House is a non-smoking property and it is therefore illegal to smoke in both guest bedrooms and public areas.

If you smoke in a bedroom, we will have no option but to charge the sum of £250.00 to your account to cover the cost of deep cleaning and the time that we are unable to let the room.

Data protection

We may process the information You provide to US for the purposes notified by Us to the Information Commissioner. By making a Booking, You consent to this processing of information.

Accessibility Information - Access Statement

We are a family run hotel; here you can expect the warmest of Welsh Welcomes.

Cathedral House is a Victorian Town House. Whilst this means we have inherited some beautiful architectural details it also means that the structure of the building on the higher floors may present some physical barriers to accessibility as no lift facilities are available. Unfortunately we have no available ground floor bedrooms. If you have any special needs or special diet, we would be very happy to assist with your requirements as best we can.

General

We will continually update our statement and alterations and improvements that occur at Cathedral House. Please do not hesitate in asking any further questions that will help you to decide if we can meet your requirements for an enjoyable stay.